CONTACT:
Jeremy Cabe
EMS Director
828-349-2549
jcabe@maconnc.org
For emergencies:
Dial 9-1-1
Business Mailing Address:
104 E. Main St. Franklin, NC 28734
For EMS Billing Information:
1-800-948-7991
All inquiries for the following items must be directed towards our billing company: Requests for patient care records, payment/bill inquiries,
setting up pay installments.
If you are unable to connect with the billing company please call our local office at 828-349-2067 for assistance.
Ready.gov
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Macon County Emergency Medical Services
Macon County Emergency Medical Services proudly protects people living in an area of 517 square miles. We operate out of 3 stations
(Franklin, Highlands, Nantahala) full-time and currently a station in Otto during day time hours.
We average 8,000 responses for our service annually.
Our department is a public department whose members are on a paid status. We are a paramedic level service providing both emergent ALS (Advanced Life Support)
and convalescent service to the citizens and visitors of Macon County, NC.
We currently have 46 full-time employees and maintain a part-time roster of approximately 15-20 employees.
Macon County EMS core values are
Respect: Treating all individuals with dignity, recognizing their rights, and acknowledging the authority vested by the community.
Accountability: Taking responsibility for actions, being answerable to the public, and transparently addressing mistakes.
Integrity: Honesty, ethical conduct, and doing the right thing even when no one is watching, forming the bedrock of public trust.
Service: A dedication to meeting community needs, working collaboratively with citizens, and prioritizing public welfare.
Excellence: Striving for the highest personal and professional standards, demonstrating perseverance, and continuously improving performance.
Transport Requests
If you would like to schedule a convalescent transport please call our communications center at 828-524-2020 and they will have an EMS Supervisor contact you
Ambulance station addresses
- Franklin 125 Hyatt Rd., Franklin
- Highlands 312 Oak St., Highlands
- Nantahala 1096 Junaluska Rd., Topton
Community Care Paramedic (CCP) Program
EMS Training Website
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