For emergencies:
Dial 9-1-1
Business Mailing Address:
104 E. Main St. Franklin, NC 28734
For EMS Billing Information:
1-800-948-7991
All inquiries for the following items must be directed towards our billing company: Requests for patient care records, payment/bill inquiries,
setting up pay installments.
If you are unable to connect with the billing company please call our local office at 828-349-2067 for assistance.
Ready.gov
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Macon County Community Paramedic
The Macon County EMS Community Paramedic Program is an innovative healthcare initiative that expands the role of paramedics beyond emergency response to provide proactive,
patient-centered care in the community. Community Paramedics work collaboratively with physicians, hospitals, home health agencies, public health organizations, and other
healthcare partners to improve access to care, reduce unnecessary emergency department visits and hospital readmissions, and help patients better manage chronic medical conditions.
Services may include post-discharge follow-up, chronic disease monitoring, medication reconciliation, home safety assessments, wellness checks, preventive health education, and referrals
to community resources. By delivering care where patients live, Community Paramedic Programs improve patient outcomes, enhance quality of life, and ensure that individuals receive the
right care at the right time while making more efficient use of healthcare resources.
Referral Form
If you have submitted a referral but have not received any feedback or visit within 3 business days, please call 828-371-9461.
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